Blog

A blog for customer-centric businesses running their business on NetSuite.

Customer Voice

Automating Customer Feedback in NetSuite

NetSuite

SuiteFeedback 2022.1 Release!

Customer Voice

120,000 Responses… And Counting!

Uncategorized

What Is A Good Net Promoter Score?

CX, NetSuite, NPS

NPS vs. CSAT vs. CES

Customer Voice, NetSuite

10 Simple Reasons Why You Should Survey Your Customers in NetSuite

NetSuite

Using SuiteFeedback with NetSuite Project Management

Customer Voice, NetSuite

Operationalizing Your Customer Data

NetSuite

Customer Feedback Integration 101

Customer Voice, NetSuite

To Create Loyal Customers, Ditch SurveyMonkey

Customer Voice

The Benefits of Closing the Customer Feedback Loop

NPS

How To Turn Detractors Into Promoters

Customer Voice

Best Practices for Implementing the Net Promoter System in E-Commerce Businesses

CX

Customer Feedback Management Is More Than Metrics

CX

Listen To Your Customers To Ensure The Best Customer Experience

NPS

What is NPS?

NetSuite

NetSuite Native Apps

CX

Amazon & Customer Experience: 13 Quotes from Jeff Bezos

Customer Voice, CX

The Link Between VOC Data and Customer Experience (CX)

NPS

Measuring and Improving eNPS Leads to Happier Employees and Customers