About Us.

NetSuite DNA.

Our mission is to help businesses collect, analyze, and act on customer feedback to improve the customer experience and drive retention. We believe that happy customers are the key to long-term success, and our platform is designed to make it easy for companies to listen to and engage with their customers using the power of an integrated system like NetSuite.

Why Suitefeedback?


SuiteFeedback was founded in 2021 by a team of entrepreneurs and professionals with previous experience in running NetSuite and Customer Experience practices.


Our team of NetSuite and CX experts sit at the intersection of technology and operations. True experts.

NetSuite NDA

Our entire team worked at NetSuite or has advanced experience with NetSuite. We know the Suite inside out.

Redefine your Customer Experience

With Retently, businesses can collect, analyze, and act on customer feedback to redefine their customer experience.

Our Leadership

We are a privately owned, bootstrapped & lean company laser-focused on helping emerging & mid-market businesses improve their customer experience.

Our Values

Our values are rooted in our commitment to continuous improvement. We believe in the power of feedback to drive growth and success, and we strive to provide our customers with intuitive and powerful tools that make it easy to collect, analyze, and act on customer feedback.

We win as a team.

We stay positive, work together and share our successes. Our clients are part of the team

We keep it simple

We keep things simple and open, even if that means being different. Making things complicated is easy.

We never stop improving

We’re always learning and are never complacent. We strive to do NetSuite apps like no one else.

We don't have drama.

We’re calm in a crisis. We use grit and know‑how to get the job done. We don’t sweat the small stuff.

Ready to get started?

At SuiteFeedback, we are always happy to hear from our customers and prospective clients. To get in touch, use the contact form below, which is the quickest and easiest way to reach us.