Trigger surveys automatically, analyze, and take action on responses in an easy-to-use, scalable customer feedback management solution built in NetSuite
SuiteFeedback is the fastest and easiest way to gather actionable feedback from your customers in NetSuite.
"SuiteFeedback has created a whole new way for us to listen to our customers, and the insights we get on everyone's NetSuite dashboard is changing the way we do business in every department."
Peter Macaulay KitchenWarehouse.com.au
Beautiful survey templates
Get real-time quality feedback
Ask your customers the right question at the right time with branded one-click surveys.
Real-time insights
Understand your customers better
Get insight into your customers by putting feedback data to work in NetSuite dashboards with automated workflows you can build. Track NPS, CSAT, or CES by customer, contact, order, product, project, support case or any other NetSuite record.
Close the loop
Turn feedback into action
Turn poor feedback around to create positive results. Mobilize positive responders. Empower your team to take immediate action to drive retention, make improvements, gather reviews, and encourage referrals.
Drive Change
Listen to every customer
Capture feedback immediately across channels with personalized surveys to continuously track customers’ perception of your services and products.