In today’s competitive business landscape, understanding your customers’ needs and expectations is crucial. Customer feedback is the cornerstone of creating exceptional products and services that ...
We are growing, yay! and another SuiteFeedBack release is ready. See our top new features. Bot Detection Bot detection allows you to track which responses ...
One of our first customers recently hit 120k responses, yes one hundred and twenty thousand Responses in their NetSuite Dashboard. They are surveying customers after ...
The perfect Net Promoter Score of 100 is almost impossible for any organization to achieve. Discover what a ‘good’ score looks like in your industry ...
The success of a business is largely determined by the customers’ loyalty and satisfaction, and in an age where competition has reached new heights, it ...
Based on our customers feedback, we put together the top reasons why they love surveying their customers in NetSuite with SuiteFeedback and avoid feedback silos. ...
If you manage Projects in NetSuite, you know how great it is to have project management, tasks, margins, resource management, etc. in one system. But… ...
Critical to improving the customer experience is listening to customers and incorporating their data and their feedback into your transformation strategy. Data-driven decisions are key ...
A successful Voice of the Customer programme requires integration with other systems for a holistic view of customer experience. The feedback obtained solely from customers ...
No business wants its customers to be unhappy. When they are, 91% take their money elsewhere. More than that, social media platforms allow customer complaints ...
The Net Promoter System (NPS) is crucial for any e-commerce business. It gauges customer loyalty, secures repeat orders, and helps businesses understand their customers at ...
Taking good care of your customers is critical to business success. Yes, this is common sense, but many business owners underestimate the financial impact of ...
By 2020, the customer experience is expected to overtake product and price as the most important brand differentiator. In an age when the internet has created a ...
Beyond the benefits listed above, here are 18 benefits that explain how businesses gain from using a 100% native NetSuite app. Faster, Single Database: No ...
The secret to retaining customers isn’t a price or product. It’s the customer experience (CX) that your company offers. That’s why 86% of customers are willing ...
Companies can now gather robust data at nearly any point of business operations, which means understanding the experience at every touchpoint or "moment of truth" ...